Typing things twice
Anywhere the same details get entered more than once.
Made to fit
Software that fits like it was made for you. Because it was.
Off-the-shelf systems make you work their way. We build around yours: the words you use, the steps you follow, the way your team really works. And because we start from DJO's foundation, you get there sooner.
The foundation. The solid, tested parts every business needs.
Your way of working. Your words, your steps, your paperwork.
AI on top. Taking the typing, reading and chasing off your team.
Fix what you've got
Already have systems? Let's make them work properly.
Sometimes you don't need anything new. You need the tools you already pay for to talk to each other, a slow process cut down, or the spreadsheet everything depends on turned into something sturdier.
Waiting around
Quotes, jobs or payments sitting still because someone's busy.
Chasing
Time spent chasing people, paperwork and money.
Searching
Minutes lost hunting for a file, a photo or a phone number.
You get a plain-English list of what's costing you the most, and what we'd fix first. Then it's your call.
Examples
What it could look like for you.
Every business is different, but the headaches rhyme. Pick the one closest to yours.
One place for every repair
Today
Repairs reported by phone, email and text. Contractors chased by hand. Landlords asking for updates.
What we'd build
Every repair in one place, from the tenant's report to the contractor's invoice, with landlords kept in the loop.
Where AI helps
Reads tenants' emails and turns them into repair jobs, ready for someone to check.
Rotas, keys and proof of a job well done
Today
Rotas on a whiteboard, keys in a drawer, checklists on paper that never make it back.
What we'd build
Rotas, sites, keys and checklists on everyone's phone, with photos to show the job was done right.
Where AI helps
Spots clashes in the rota and drafts next week for you to approve.
Orders, stock and deliveries that add up
Today
Orders over the phone, stock in a spreadsheet, deliveries planned on the back of an envelope.
What we'd build
Orders, stock and deliveries in one place, so you know what's in, what's going out and what to reorder.
Where AI helps
Reads orders that arrive by email and adds them for you to confirm.
Know what's on the bench and what it costs
Today
Job cards on clipboards and no real idea how long things take or what they cost to make.
What we'd build
Job cards on a screen, time and materials logged against each job, and a clear view of what's in the workshop.
Where AI helps
Estimates new jobs from similar ones you've done before.
Know what's out, what's back and what's free
Today
Bookings in a paper diary, kit going walkabout, arguments about who caused the damage.
What we'd build
Bookings, availability, and kit checked out and back in, with photos at each step.
Where AI helps
Drafts replies to "is it free next weekend?" enquiries for you to approve.
Clients, deadlines and billing in one view
Today
Clients, deadlines and time spread across email, spreadsheets and sticky notes.
What we'd build
Clients, work in progress, deadlines and billing on one screen everyone shares.
Where AI helps
Drafts client updates and sums up long email threads in a few lines.
How a project runs
Small steps. Real progress. No surprises.
We start with the part that hurts most, so you feel the difference before deciding on anything bigger.
Step 1
A chat
Free and jargon-free. You tell us how things work and what's getting in the way.
Step 2
A proper look
We watch how work really flows, in person or on a video call, and find where time and money leak out.
Step 3
A clear plan
A short, plain-English plan for the first piece of work, with the price agreed before we start.
Step 4
Build and show
You see a working version early and often, and we change it as you use it.
Step 5
Move in
We help bring your existing information across and show your team the ropes.
Step 6
Look after it
Support when you need it, and improvements as your business changes.
Questions
The things people ask us first.
Isn't made-to-fit software really expensive?
It doesn't have to be. Because we build on DJO's foundation, a lot of the heavy lifting is already done. And we start with the part that hurts most, so you see the benefit before you spend more.
How long does it take?
It depends on what you need. We aim to show you something working early, then build it up in small steps. You'll get a realistic timeline after the first chat, not a guess.
What happens to the information we already have?
We help move it across: customer lists, spreadsheets, price lists and the rest. Nothing gets left behind in an old system.
What if we grow, or the way we work changes?
That's the beauty of a system made for you. We can add to it and change it as your business changes.
Who owns our information?
You do, always. Before any work starts we'll set out clearly, in writing, where your information is kept and who can see it.
What's a CRM or an ERP, and do I need one?
They're just names for a system that keeps track of your customers (a CRM) or runs the whole business (an ERP). You don't need to know the jargon. We build the parts you actually need and call them what you call them.
Let's talk
Tell us how your business works.
We'll come back with honest thoughts on what we'd fix first, and what it might look like.